Brookefield Hospitals Privacy Policy
Brookefield Hospital is committed to respecting and protecting the Privacy rights of individuals whose personal information we collect. We ensure all our employees comply with our Privacy and Security policies. To affirm our commitment to protect Privacy as well as personal data, we provide this notice explaining our Information Security practices and Policies we follow in the collection, storage, and use of personal data, which includes sensitive personal data as received from providers/users/you under lawful contracts or persons directly.
Brookefield Hospital has established its policies, standards, and procedures. We created this Privacy Policy to demonstrate our commitment to the protection of providers’/users’ Privacy and personal information. Providers/Users’ use of and access to the Services are subject to this Privacy Policy.
You with this consent to our collection, use, process, and sharing of your information as described in this privacy policy. By confirming that you are bound by this privacy policy (by the means provided on this Website or App), by using the services, or by otherwise giving us your information, you agree to the practices and policies outlined in this privacy policy. We reserve the right to change, modify, add or delete portions of this privacy policy’s terms at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. Suppose you use the services on behalf of someone else (such as your child) or an entity. In that case, you represent that you are authorized by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.
Collecting and Processing personal information
Personal information is that information that can be used to directly or indirectly identify you. It includes de-identified data that would enable us to identify you when linked to other information. Personal data does not include data that has been irreversibly anonymized or aggregated, so we cannot identify you through it, even in conjunction with other information.
“Sensitive Personal Data or Information” means Personal Information of any individual relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological, and mental health condition; sexual orientation; medical records and history; biometric information; any fact relating to the above as provided to or received by Brookefield Hospital for processing or storage. However, any data/ information relating to an individual that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005, or any other law shall not qualify as Sensitive Personal Data or Information.
By clicking “I accept” when downloading the App or proceeding to the Website/App and using our services, you represent that you voluntarily provide us with personal information, including medical and financial information, and consent to their collection, use, and disclosure by this Privacy Policy. You also represent that you are duly authorized by any third party (including a child or an employer) whose information you share with us. We shall act as per your representation of authority and shall not make any independent inquiries to ascertain the veracity of your authorization. Suppose you do not have sufficient permission. In that case, you shall be solely responsible for your acts and omissions, including sharing of information with us by you and the consequential processing and actions taken by us by this Privacy Policy.
How to contact us:
Should you, as an information provider, have any grievances about the data collected, processed, or stored by Brookefield hospital, you may reach out to our support officer with questions or concerns about these Privacy policies as follows:
- Email: info@brookefieldhospital.com
- Postal address: 521/522, “Vijayalakshmi Square,” ITPL Main Road, Kundalahalli, Bangalore 560037, Karnataka, India.
How do we Use your Personal Information?
Your Personal Information may be used or processed for various purposes, including but not limited to the following:
- To provide effective Services
- To operate and improve the Website/App and our Services;
- To personalize your experience on the App;
- To perform studies, research, and analysis for improving Our information, analysis, services, and technologies; and to ensure that the content displayed is customized to Your interests and preferences;
- To contact You via phone, SMS, WhatsApp, or email for appointments, technical issues, payment reminders, deals and offers, and other announcements;
- To send promotional mailings from Us or any of Our channel partners via SMS, WhatsApp, or email;
- To advertise products and services of Brookefield hospital and third parties;
- To transfer information about You if we are acquired by or merged with another company;
- To share with our business partners for the provision of specific services you have ordered to enable them to provide adequate services to You;
- To administer or otherwise carry out Our obligations about any agreement You have with us;
- To build your profile on the Website/App;
- To Allow you to participate in surveys, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose Personal Information;
- To respond to subpoenas, court orders, or legal processes, or to establish or exercise Our legal rights or defend against legal claims; and
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, breach of Our agreement with you, or as otherwise required by law;
- To control risk, comply with laws and regulations, and comply with other legal processes and law enforcement requirements.
To aggregate Personal Information for research, statistical analysis, and business intelligence purposes, and to sell or otherwise transfer such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
Other Information that we Collect Online
Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as:
- Browser information Online Privacy Policy
- Information collected through cookies, pixel tags, and other technologies
- Demographic information and additional information provided by you, such as your date of birth
- Aggregated and De-identified Data
How we Protect your Personal Information
We are committed to maintaining the Privacy of the information uploaded by you on the Website/App and complying with the industry-standard security safeguards to secure the Website/App and the information provided/uploaded by you.
We take adequate steps to ensure that third parties we share data with also adopt reasonable security practices and procedures to safeguard the Privacy and security of your information. We use appropriate technical, administrative, and physical security measures to protect all data you share with us. We also have comprehensive internal policies to prevent unauthorized access to your data.
However, we are not responsible for any loss, unauthorized access, safety issue, or any harm caused to you by any misuse of your personal information unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You, with this, acknowledge that we are not responsible, in particular, for any third-party action or action on your part leading to loss, damage, or harm to you or any other person.
For any data loss or theft due to unauthorized access to your electronic devices through which you avail of our Services, the Company shall not be held liable for any loss incurred by you. Further, you are responsible for indemnifying the Company per the Terms of Use.
Security
To maintain the accuracy of the Personal Data, as well as to prevent unauthorized access and ensure the correct use of Personal Data, we have implemented appropriate physical, technical, and administrative measures to safeguard and secure the Personal Data we collect.
All electronic Personal Data that we maintain in DB is securely stored and further protected through our use of appropriate access controls. We use the Secure Socket Layer (SSL) protocol—an industry standard for encryption over the Internet—to protect the transmission of the Personal Data we collect online. When you type in sensitive information, it will automatically convert into codes before being securely dispatched over the Internet.
In addition, to better protect specific Personal Data, some areas of the website/App channels are inaccessible unless you supply individually identifiable and verifiable information.
As stated above, in some instances, we may entrust Personal Data to third-party service providers/users (including service providers/users outside of your jurisdiction) upon your acceptance, binding them to protect the security of Personal Data and only to use it for the purposes we specify.
Providers’ Personal Information is maintained by Brookefield Hospital in electronic form on its or its employee’s and Partner’s equipment. Such information may also be converted to physical form from time to time. Brookefield Hospital makes all User information accessible to its employees only on a need-to-know basis. We take necessary precautions to protect your personal information both online and offline. We further implement reasonable security practices and measures, including specific managerial, technical, operational, and physical security control measures that are commensurate with the information being collected and the nature of Brookefield Hospital’s business.
Notwithstanding the above, Brookefield Hospital is not responsible for the confidentiality, security, or distribution of your personal information by our Partners and third parties outside the scope of our agreement with such Partners and third parties. Further, Brookefield Hospital and its Partners shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Brookefield Hospital and its Partners, including acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User, etc.
CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website/App and the other Services. You unconditionally agree that becoming a User of the Website, the App, and its Services signifies your assent to this Privacy Policy. Your visit to the Website, use of the App, and use of the Services are subject to this Privacy Policy and the Terms of Use. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you if such permission is not given.
Changes to this Privacy Policy
We may periodically revise or update this Privacy Policy. Your continued use of our products and services after the Privacy Policy’s effective date means that you accept the revised Privacy Policy. If you do not agree with any such revised terms, please refrain from using our Services and contact us to close any account you may have created.
